FAQs

 

 

Welcome to Pairofpaws market! Below are answers to some common questions and concerns that our customers may have about our products, shipping, returns, and other policies.

1. What payment methods do you accept?

• We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

2. How much does shipping cost, and how long does it take?

• Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. For detailed information, please refer to our Shipping Information page.

3. Do you offer international shipping?

• Yes, we offer international shipping to select countries. Please check our Shipping Information page for a list of eligible countries and shipping rates.

4. What is your return policy?

• We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items for assistance with returns or exchanges. 

5. Are your products safe for pets?

• The safety and well-being of pets are our top priorities. We carefully select and vet all of our products to ensure they meet high-quality standards and are safe for use with pets. However, we recommend supervising your pet while using any new products to prevent accidents or injuries.

6. How can I contact customer support if I have further questions?

• If you have any additional questions or concerns, our customer support team is here to help! You can reach us via email at Prosser11064@gmail.com or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly.

We hope this FAQ section addresses any questions or concerns you may have. If you need further assistance, please don't hesitate to reach out to us. Thank you for choosing Pairofpaws market!